> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.flowella.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Donation Campaigns

> Run video-led WhatsApp donation appeals from HubSpot, with an in-chat donation Flow, and exit the moment a supporter gives so you never ask twice.

Lead with story, not the ask. This workflow runs a video-led donation appeal over WhatsApp: a short founder video lands the why, an in-chat donation Flow handles the gift, and the moment payment clears the workflow stops asking and says thank you.

## At a glance

|                   |                                          |
| ----------------- | ---------------------------------------- |
| **Trigger**       | Supporter joins a campaign list          |
| **Channels**      | WhatsApp video                           |
| **Templates**     | 3 (video hook, donation Flow, thank-you) |
| **Typical cycle** | 10 to 14 days                            |
| **Platforms**     | HubSpot, Stripe                          |

## What this workflow does

Supporters on the campaign list receive a founder video that makes the case in under two minutes, followed by an in-chat donation Flow with amount chips, one-off or monthly options, and Gift Aid. When Stripe confirms the payment, the supporter exits the appeal track immediately and receives a thank-you video. Supporters who have not given receive a fresh angle every few days until the campaign ends.

## What you will need

* A WhatsApp video template, an in-chat donation Flow, and a thank-you template
* Stripe connected for in-chat payment, with a webhook on successful payment
* A HubSpot campaign list and a donation status property
* Gift Aid handling if you are a UK charity

## Workflow steps

1. **Trigger** list membership when a supporter joins the campaign.
2. **Send founder video** the day-0 hook with a Donate now call to action.
3. **Send donation Flow** open the in-chat Flow with amount chips and frequency options.
4. **Wait for payment** delay until the donation status is set, branching on the Stripe webhook.
5. **Branch, donated** send the thank-you video, set status to Donated, and exit the appeal track. Never send another donate-now in this campaign.
6. **Branch, not yet** every few days send a fresh video angle until the campaign close date, then end.

## WhatsApp templates

* `tmpl_donate_video_01` founder video hook (Marketing category)
* `tmpl_donate_flow` in-chat donation Flow with amounts and Gift Aid (Utility category)
* Thank-you video template sent on payment

## Tips and gotchas

<Warning>
  Exit on the first donation. A second donate-now to someone who has already given is the fastest way to lose a supporter's trust and their next gift.
</Warning>