> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.flowella.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Event and Webinar Reminders

> Run the full event lifecycle in WhatsApp: registration, timed reminders, day-of messages, attendance branching, replay follow-up, and HubSpot scoring.

When a contact shows interest in an event or webinar, this workflow registers them in WhatsApp, sends timed reminders, branches on attendance, and follows up afterwards (including a replay link for no-shows and a feedback form for attendees). HubSpot scoring records engagement throughout.

## At a glance

|               |                                          |
| ------------- | ---------------------------------------- |
| **Trigger**   | Web form, ad, QR code, or list enrolment |
| **Channels**  | WhatsApp                                 |
| **Templates** | Registration Flow plus feedback Flow     |
| **Platforms** | HubSpot, Calendly (optional)             |

## What this workflow does

The contact receives a registration Flow capturing attendance, session choices, and any dietary needs. Confirmed registrants move into a reminder sequence (one week before, one day before, and the morning of). After the event, attendees receive a feedback form with score-based branching, while no-shows receive a replay link and an invitation to the next session.

## What you will need

* A WhatsApp Flow template for registration
* A second Flow template for post-event feedback
* HubSpot properties for registration status, event name, and event date
* An attendance property fed from your webinar or events platform

## Workflow steps

1. **Trigger** web form submission, Click-to-WhatsApp ad or QR (Text Reply), list enrolment for invitees, or manual enrolment for VIPs.
2. **Send registration form** personalised with first name, event name, date, and location or link.
3. **Branch on registration:** Confirmed sets status Registered and enters the reminder track. Tentative gets a holding message and a re-confirmation Flow. Declined is acknowledged. No response gets a nudge and a re-send.
4. **Pre-event reminders** one week before (details), one day before (direct reminder or re-confirmation), and the morning of (final message with the join link).
5. **Attendance branch** after the event, attendees receive the feedback Flow. No-shows receive a replay link and a next-event invitation.
6. **Post-event feedback** wait up to 7 days, then branch on score: high (review or share link and early access), mid (thank and log), low (apologise and create a task).

## Tips and gotchas

<Tip>
  For webinars, send the join link in the morning-of message rather than at registration, so it is easy to find when it matters.
</Tip>