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Documentation Index

Fetch the complete documentation index at: https://knowledge.flowella.io/llms.txt

Use this file to discover all available pages before exploring further.

Notifications are the in-app feed Flowella uses to tell you about things that need your attention or that have just finished — template approvals, failed integrations, completed exports, and operational events affecting your org.

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How to open it

Click the bell icon in the top-right, or go to: 
/{org}/notifications
The bell shows an unread count. Notifications are scoped to your organisation, so every member of the org sees the same feed.

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What appears here

Common categories:
  • Templates — Meta approved or rejected a submission, a template was paused for quality reasons.
  • Integrations — HubSpot or Meta needs reconnecting, a webhook is failing.
  • Exports — an analytics export is ready to download.
  • Billing — a payment failed or a subscription state changed.
  • Operational — incident notices and maintenance windows from Flowella.
The exact event list grows as we ship new features.

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Reading and clearing

  • Click a row to open its detail view in a modal. The detail view shows the full payload, including links to the related object (template, channel, export, etc.).
  • Click Mark all read to clear the unread badge for everything in the feed.
  • Pagination is at the bottom of the list (20 per page).
Marking a notification read is per-user. Other members of your org keep their own unread state.

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Email and notification settings

Some events are also delivered by email. Configure which categories email you (and which only stay in-app) under Settings → Notifications.

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Retention

Notifications are kept in the feed long enough for routine review. Expect older notifications to be pruned over time so the feed stays useful — anything time-sensitive is also delivered by email or as a webhook event so you do not lose it. If you need a permanent record of a specific event, capture it from the detail view at the time.
If a teammate keeps missing template approvals, point them at Settings → Notifications to enable email for the Templates category.