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Documentation Index

Fetch the complete documentation index at: https://knowledge.flowella.io/llms.txt

Use this file to discover all available pages before exploring further.

Your profile is the user-level record Flowella uses for sign-in, mentions in the inbox, and recipient details on notifications. Each Flowella user has one profile, even if you’re a member of multiple organisations.

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Opening Settings → Profile

From the left navigation, click your avatar → Profile, or go to Settings → Profile.

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What you can change

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Display name

The name shown to teammates in the inbox, notifications feed, audit log, and team list. We recommend your full first and last name — initials make it harder for teammates to attribute conversations.

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Avatar

Click your current avatar to upload a new one.
  • Accepted formats: JPEG, PNG, WebP.
  • Maximum file size: 2 MB.
  • Recommended: a square image at least 256 × 256 px.
Avatars are uploaded server-side and stored in Flowella’s Azure Blob storage with a signed URL. Direct browser uploads to Azure are not used (this avoids CORS and firewall edge cases). If the upload fails, the original avatar is preserved.

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Phone number (optional)

You can add a phone number in international format (E.164, for example +447700900123). The country picker resolves the format for you. The phone number is used to:
  • Prefill the Stripe Checkout form when starting or changing a subscription.
  • Sync your contact details to Stripe so invoices show the right phone number.
  • (Optional, opt-in) Receive WhatsApp notifications about your account.
Leaving the phone field empty is fine — Stripe Checkout will simply ask for it at the point of payment.

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Locale

Sets the language for the Flowella UI and emails. Available locales:
  • English (en, default)
  • Español (es)
  • Türkçe (tr)
Changing your locale takes effect immediately. The locale is stored as a cookie and on your user record so it follows you across devices.

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Password

Click Change password to set a new password. You’ll be asked to enter your current password first.
If you signed up via magic link or SSO and have never set a password, the section instead reads Set password — useful as a backup sign-in method.
Password requirements
  • At least 12 characters.
  • A mix of letter cases and at least one number or symbol.
  • Cannot match your last 5 passwords.
After a successful password change, Flowella signs out all other sessions on your account and sends a AUTH_PASSWORD_CHANGED notification to your email.

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Email address

Your email address is the primary identifier for your Flowella account. It is not changeable from this screen — contact support if you need to change it, so we can verify the new address and migrate any pending invites.

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Linked WhatsApp account

If you have linked a personal WhatsApp number for notifications, it’s shown here with an Unlink action. Unlinking stops Flowella from sending notifications to that number but does not affect your Flowella sign-in.

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Sessions

The Active sessions panel lists every device currently signed in to your account, with:
  • Device and browser fingerprint
  • IP address (truncated)
  • Last activity timestamp
  • A Sign out action
Sign out individual sessions if you see one you don’t recognise. Sign out of all sessions revokes every session except the one you’re using.
If you suspect a session you don’t recognise, sign out of it, change your password, and contact support so we can audit the account.